Add/Delete Vehicle
Each commercial vehicle must have a current permit and active LAX issued transponder affixed to the vehicle in the manner prescribed by LAWA. Vehicle permits and transponders are not transferable or assignable.
To add a vehicle:
Complete a service request at http://lax.to/gtservicerequest.
Documents must be approved by GT staff and the operator must have:
- Active CPUC status
- Vehicle must be on the CPUC account
- Approved insurance and on the vehicle schedule
- Properly displayed TCP #s on the vehicle, as required
- All fees paid; each new transponder requires $50 use fee
To delete a vehicle:
Complete a service request at http://lax.to/gtservicerequest and return the transponder and vehicle permit decal.
Replacement permit and/or transponder
Windshield replaced? Complete a service request at http://lax.to/gtservicerequest to get the transponder replaced. Bring the old
transponder and copy of the vehicle DMV registration to the appointment.
Appointments
In-person appointments are for new transponders ONLY. All other transactions are handled remotely (e.g. update your account, delete vehicle, remit fees, etc.). Complete a service request at http://lax.to/gtservicerequest.
Annual Re-decal
Re-decal is conducted on the schedule shown below. Re-decal is processed online only – no walk-ins. Instructions on using the online re-decal program can be accessed by clicking button below.
If your company was inactive or is suspended due to outstanding fees, ‘not approved’ insurance, inactive CPUC permit, or other reasons, you must resolve the issue(s) first. Submit a service request at http://lax.to/gtservicerequest if you do not receive an email notice from “SmartIQ” in the month assigned with a link to the application process.
Once you complete your re-decal application online, it will be reviewed by the GT staff. Due to numerous submissions, the review period is about 4 weeks. New vehicle decals will be mailed within 8 weeks after approval.
New Application
When you have all documents ready to apply for a new Non-Exclusive License Agreement (NELA), visit the online portal:
Fees & Payments
All trips into the LAX Central Terminal Area are being billed monthly directly to the Operator via email within the first two weeks of the following month. All bills are due immediately upon receipt. Payments can be made conveniently online by credit card; using the link included in your billing notice or by mail via company check or money order. Failure to pay may result in suspension and/or termination of the NELA and authority to operate at LAX. The GT Billing payment portal is for trip fees only. For questions, email GTbilling@lawa.org. Your email should include your company name, CPUC number, contact name, phone number, and the reason for your request.
Holding Lot
Rules & Regulations
Operators and their drivers are responsible for knowing and abiding by the LAX Ground Transportation Rules and Regulations. Violations may result in citation and vehicle impound.
